HP LaserJet P3010 Series Printers
Printing-System Install Notes

Edition 1, 4/2009

 

 

TABLE OF CONTENTS
I. INTRODUCTION
PURPOSE OF THIS DOCUMENT
WHO NEEDS THIS SOFTWARE?
SYSTEM REQUIREMENTS
OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS
Network administrator software components
HP Web Jetadmin
HP Printer Utility for Mac OS X
HP Driver Deployment Utility for Windows operating systems
Update Now
End-user software components
Printer drivers
Adobe Acrobat Reader
Product documentation
Uninstall
Latest printer drivers
II. LATE-BREAKING INFORMATION
KNOWN ISSUES, ISSUES FIXED, AND WORKAROUNDS
III. INSTALLATION INSTRUCTIONS FOR WINDOWS
WINDOWS INSTALLATION OPTIONS
INSTALL SOFTWARE ON WINDOWS 2000, WINDOWS XP, WINDOWS SERVER 2003, WINDOWS SERVER 2008, AND WINDOWS VISTA SYSTEMS
Printing-system installation from the CD or Internet download for network and USB connections
Port selection
Printer driver only (Add Printer) - Windows 2000, Windows XP, Windows Server 2003, and Windows Server 2008
Printer driver only (Add Printer) - Windows Vista
UNINSTALLER
Start the Uninstaller - Windows 2000, Windows XP, Windows Server 2003, and Windows Server 2008
Start the Uninstaller - Windows Vista
IV. INSTALLATION FOR MACINTOSH OPERATING SYSTEMS
INSTALL MACINTOSH SOFTWARE FOR DIRECT CONNECTIONS (USB)
Mac OS X V10.3.9 and later
INSTALL MACINTOSH SOFTWARE FOR NETWORKS
Mac OS X V10.3.9 and later
V. TECHNICAL ASSISTANCE
CUSTOMER SUPPORT
WEB
HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION
VI. LEGAL STATEMENTS
OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)
Apache License
TRADEMARK NOTICES
SOFTWARE WARRANTY, LICENSE, AND COPYRIGHT
Warranty
License
Copyright

 

 

I. INTRODUCTION

PURPOSE OF THIS DOCUMENT

This document provides specific installation instructions and other information you should know before you install and use the printing-system software. The installation instructions are for the following operating systems:

•
Windows® 2000

•
Windows XP

•
Windows Server 2003

•
Windows Server 2008

•
Windows Vista®

•
Macintosh OS X V10.3.9 and later

For instructions for other systems, see the associated install notes, readme files, or other product information for that system. For more information about the product and printer-driver features, see the HP LaserJet P3010 Series Printer User Guide and the online help included with each software component.

WHO NEEDS THIS SOFTWARE?

All users require this printing-system software. Network clients need the installation CD, or the name of the appropriate network directory, to install the software on their individual workstations.

SYSTEM REQUIREMENTS

The following are compatible system requirements for Windows and Macintosh:

•
Windows 2000: 333 MHz processor with 64 MB RAM

•
Windows XP: 333 MHz processor with 128 MB RAM

•
Windows Server 2003 and Windows Sever 2008: 550 MHz processor with 128 MB RAM (Standard Edition)

 
o
220 MB of available hard-disk space

•
Mac OS X V10.3.9 and later: Macintosh G3, G4, G5, or Intel Core processor with 128 MB RAM (256 MB RAM recommended)

 
o
150 MB of free hard disk space

•
CD-ROM drive or Internet connection

•
Dedicated universal serial bus (USB 1.1 or 2.0) connectivity port or network connection

OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS

The CD that is included with the product has software for Windows operating systems and Apple Macintosh operating systems. For more information about a particular printer driver or software component, see the associated online help.

Network administrator software components

HP Web Jetadmin

Network administrators can use HP Web Jetadmin software to configure and manage HP products across a variety of operating systems.

NOTE: HP Web Jetadmin is not included on the software CD. Network administrators can download the HP Web Jetadmin software at the following Web site: www.hp.com/go/webjetadmin

HP Printer Utility for Mac OS X

Network administrators can use the HP Printer Utility for Mac OS X V10.3.9 and later to configure and manage HP products from the computer. The printing-system software CD-ROM includes the HP Printer Utility as part of the driver installation.

HP Driver Deployment Utility for Windows operating systems

The printing-system software CD includes the HP Driver Deployment Utility as one of the installer options. Network administrators can use this utility to create a custom printer-driver installation package that includes the organization-specific components. Select the components from the printing-system software CD. If the selected printer drivers support preconfiguration, you are prompted to preconfigure the printer-driver settings. Upon completion, the customization utility produces an executable file (*.EXE) and a *.CAB file. Use these files to install the preconfigured printer drivers on client machines. This utility supports silent, batch operations. To gain access to the customization utility, select Advanced Install options on the first CD browser screen, select Administrator Software on the second screen, and then select Driver Deployment Utility.

Update Now

If you have modified the configuration of the product since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. In the Printers and Faxes folder, right-click the printer and select Properties. On the Device Settings tab, click Automatic Configuration, and then select Update Now. This automatically captures the new configuration in the driver.

End-user software components

Printer drivers

A printer driver is a software program that other software programs use to gain access to the product features. Typically, you install a printer driver on each computer that will use the product. The printing-system software CD that came with the product includes the following printer drivers, all of which have similar graphical user interfaces:

•
HP PCL 6

•
HP PCL 5 Universal Print Driver (HP UPD PCL 5)

•
HP postscript emulation Universal Print Driver (HP UPD PS)

The most recent printer drivers and printing-system software are available at the following Web site:

 
•
http://www.hp.com/support/ljp3010series_software

Additional printer drivers might be available from an HP distributor or from online sources. See the Technical Assistance section of this document or see the user guide for more information about obtaining printer drivers and other HP software.

Adobe Acrobat Reader

The printing-system software CD includes Adobe Acrobat Reader for viewing online documentation. If your system does not have Adobe Acrobat Reader installed, clicking any of the links to documentation that is provided in the .PDF file format opens a version of Adobe Acrobat Reader software that runs from the printing-system software CD. The Adobe Acrobat Reader software is not installed on your computer and can only run while the printing-system software CD is in the CD-ROM drive. If you want to install Adobe Acrobat Reader, the latest version is available at the Adobe Web site:

www.adobe.com

Product documentation

The user guide is located in the following places:

•
On the printing-system software CD

•
From within the HP LaserJet printer program group (for Windows operating systems) if selected during software installation

NOTE: Some documents are not available in all languages on the CD. Please see the following Web site for more documentation and information:

 
•
http://www.hp.com/support/ljp3010series

NOTE: In working toward the goal of allowing everyone access to technology, HP has provided the user guide for this product in hypertext markup language (HTML) Help format (.CHM), which is compatible with most screen-reader programs.

Uninstall

Use the uninstall utility to select and remove any or all of the Windows HP printing-system components. See the Uninstaller section in this document for more instructions.

Latest printer drivers

The most recent printer drivers and printing-system software are available at the following Web site:

 
•
http://www.hp.com/support/ljp3010series_software

II. LATE-BREAKING INFORMATION

KNOWN ISSUES, ISSUES FIXED, AND WORKAROUNDS

An updated listing of known issues for the printing-system software is available at the following Web sites:

 
•
http://www.hp.com/support/ljp3010series

Click the Release Notes or Readme File links on the printer-driver download page for the appropriate operating system and the printer-driver version.

III. INSTALLATION INSTRUCTIONS FOR WINDOWS

In a Windows environment, the CD setup or installation software detects the version of the operating system that you are running. The software is installed in the language that you select. For example, if you are running an English version of Windows and have the language preference set to Spanish, the installation utility installs the Spanish version of the printing software for the appropriate Windows version.

WINDOWS INSTALLATION OPTIONS

The following methods are available for installing printer drivers and software components.

•
Install Now. This method installs the drivers and software. Recommended for most users.

•
Advanced Install Options. Provides flexibility for installing your choice of drivers and software. Recommended for advanced users and system administrators.

INSTALL SOFTWARE ON WINDOWS 2000, WINDOWS XP, WINDOWS SERVER 2003, WINDOWS SERVER 2008, AND WINDOWS VISTA SYSTEMS

NOTE: Connecting the product to the computer using a USB cable before installing software, also called “Plug and Play,” is not recommended. See the getting started guide for more information.

NOTE: Administrator privileges are required to install the printing system on a Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, or Windows Vista operating system.

Printing-system installation from the CD or Internet download for network and USB connections

 
1.
Quit all programs.

 
2.
Insert the CD.

 
a.
When the main menu appears, click Install Now.

 
b.
Follow the onscreen instructions.

 
3.
If the HP printing-system installer program has not started after 30 seconds, complete steps 4 through 8.

 
4.
On the Start menu, select Run. (From your Vista computer, click Start, All Programs, Accessories, and then Run.)

 
5.
Browse to the root directory for the CD drive.

 
6.
Select the SETUP.EXE file. Click Open and click OK.

 
7.
When the main menu appears, click Install Now.

 
8.
Follow the onscreen instructions.

NOTE: If you download the printing-system or driver from the Internet, you might need to first run the EXE file(s). If SETUP.EXE does not run automatically, browse to its root location, double-click the file, and follow the onscreen instructions.

Port selection

When the installation process is complete, you might need to assign the device to a port on your network if you did not assign a port during setup. Perform one of the following procedures:

Windows 2000, Windows XP, Windows Server 2003, or Windows Server 2008

1.
Click Start, select Settings, select Control Panel, and then select Printers.

2.
Select the printer that you just installed.

3.
On the toolbar, click File.

4.
Click Properties.

5.
Click the Port tab to change the port information.

Windows Vista

1.
Or, from your Vista computer click Start, click Control Panel, and then in the category for Hardware and Sound, click Printer.

2.
Right-click the printer that you just installed.

3.
Click the Port tab to change the port information.

Printer driver only (Add Printer) - Windows 2000, Windows XP, Windows Server 2003, and Windows Server 2008

1.
Close all programs.

2.
Click Start, select Settings, select Control Panel, and then select Printers.

3.
Click Add (a) printer.

4.
Answer the questions in the Add Printer Wizard until you reach the screen that shows the printer manufacturer list.

5.
Click Have Disk.

6.
Browse to the printer driver location using one of the following options:

 
•
CD-ROM: Browse to the \DRIVERS\[OS]\[PDL] directory for your operating system on the software CD.

 
•
Internet download: Browse to the folder where the Web files were downloaded and decompressed.

7.
Select the appropriate INF file.

8.
Click Open, and then click OK.

9.
Select the appropriate printer.

10.
Follow the remaining on-screen instructions to complete the printer installation.

Printer driver only (Add Printer) - Windows Vista

1.
Close all programs.

2.
Click Start, click Control Panel, and then click Hardware and Sound.

3.
Under the Printers section, click Add a printer.

4.
Answer the questions in the Add Printer Wizard until you reach the screen that shows the printer manufacturer list.

5.
Click Have Disk.

6.
Browse to the printer driver location using one of the following options:

 
•
CD-ROM: Browse to the \DRIVERS\[OS]\[PDL] directory for your operating system on the software CD.

 
•
Internet download: Browse to the folder where the Web files were downloaded and decompressed.

7.
Select the appropriate INF file.

8.
Click Open, and then click OK.

9.
Select the appropriate printer.

10.
Follow the remaining on-screen instructions to complete the printer installation.

UNINSTALLER

Start the Uninstaller - Windows 2000, Windows XP, Windows Server 2003, and Windows Server 2008

1.
Click Start, select Settings, select Control Panel, and then select Add or Remove Programs.

2.
Select the HP LaserJet P3010 driver or software component and click Remove.

3.
Follow the onscreen instructions to remove some or all of the printing-system components.

Start the Uninstaller - Windows Vista

1.
Click Start, click Control Panel, and then click Programs and Features.

2.
Select the HP LaserJet P3010 driver or software component and click Uninstall/Change.

3.
Follow the onscreen instructions to remove some or all of the printing-system components.

IV. INSTALLATION FOR MACINTOSH OPERATING SYSTEMS

INSTALL MACINTOSH SOFTWARE FOR DIRECT CONNECTIONS (USB)

Mac OS X V10.3.9 and later

1.
Make sure the product is turned on.

2.
Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD icon on the desktop.

3.
Double-click the hplj P3010.mpkg icon in the HP LaserJet Installer folder.

4.
Follow the instructions on the computer screen.

5.
Connect a USB cable between the product USB port and the computer USB port. Use a standard 2-meter (6.56-foot) USB cable.

NOTE: USB printer queues are created automatically when the product is attached to the computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected.

6.
From the Apple menu, click System Preferences and then Print & Fax.

7.
If the product name appears in the Printer list, setup is complete. If the product name does not appear in the printer list, continue with the next step.

8.
Click Add or +, and then select Default Browser or Default. Select the product name from the Printer Browser.

9.
Click Add. The Installable Options dialog box appears. Select the product options that you are using.

10.
Print a test page from any software program to make sure that the software is correctly installed.

INSTALL MACINTOSH SOFTWARE FOR NETWORKS

Mac OS X V10.3.9 and later

1.
Connect the network cable between the HP Jetdirect print server and a network port.

2.
Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD icon on the desktop.

3.
Double-click the hplj P3010.mpkg icon in the HP LaserJet Installer folder.

4.
Follow the instructions on the computer screen.

5.
From the Apple menu, click System Preferences and then Print & Fax.

6.
Click Set Up Printers... .

7.
Click Add or +.

8.
Select the connection type.

Default Browser

 
a.
Select the product from the list.

 
b.
From the Print Using drop-down list, select the printer model if one is not already selected.

IP Printing

 
a.
From the Protocol drop-down list, select Socket/HP Jetdirect.

 
b.
Enter the IP address for the product.

 
c.
From the Print Using drop-down list, select the printer model if one is not already selected.

9.
Click Add. The Installable Options dialog box appears. Select the product options that you are using.

10.
Print a test page from any software program to make sure that the software is correctly installed.

V. TECHNICAL ASSISTANCE

Some of the following services are provided only for the United States. Similar services are available in other countries/regions.

CUSTOMER SUPPORT

See the user guide or the in-box flyer, or call your local authorized HP dealer.

WEB

Online technical support is available at the following Web site:

 
•
http://www.hp.com/support/ljp3010series

HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION

See either the user guide or the in-box flyer for additional methods of obtaining software and support information, such as printer-driver distribution centers, other online services, fax services, and other online support.

VI. LEGAL STATEMENTS

OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)

Apache License

Version 2.0, January 2004

http://www.apache.org/licenses/

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TRADEMARK NOTICES

Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Windows Vista® is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

SOFTWARE WARRANTY, LICENSE, AND COPYRIGHT

Warranty

See the user guide for complete warranty and support information.

License

See the user guide for complete information about HP software license terms.

Copyright

© 2009 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.